Terms of service

Welcome to Naddaf Jewelry. By accessing our website or placing an order with us, you agree to the following Terms of Service.

Orders

All orders are subject to availability and confirmation.

For customized or made-to-order products, customers are responsible for providing the correct names, letters, photos, colors, sizes, or other personalization details before confirming the order.

Once a customized order has entered production, it may not be possible to cancel or modify it.

Product Information

We do our best to ensure that product photos, descriptions, colors, sizes, and details shown on our website are accurate.

However, slight differences may occur due to lighting, screen settings, photography, or the handmade/customized nature of certain products.

Prices

All prices displayed on our website are subject to change without prior notice.

Any applicable delivery charges will be shown or communicated before the order is confirmed.

Delivery

Ready-made products that do not require customization are normally delivered within 2–4 business days.

Customized or made-to-order products normally require approximately 8 business days for production and delivery.

Delivery times are estimates and may vary depending on location, order volume, weekends, public holidays, or circumstances beyond our control.

Customer Information

Customers are responsible for providing accurate contact and delivery information.

Naddaf Jewelry is not responsible for delays caused by incorrect or incomplete information provided by the customer.

Payments

Available payment methods may vary depending on the customer's location.

For orders inside Lebanon, Cash on Delivery may be available where applicable.

Intellectual Property

All website content, including photographs, designs, logos, text, graphics, and branding, belongs to Naddaf Jewelry or is used with permission.

It may not be copied, reproduced, or used commercially without authorization.

Changes to These Terms

We may update these Terms of Service when necessary. The latest version published on our website will apply.

By continuing to use our website after any changes, you agree to the updated terms